Refund Policy – Tickets2Usa
At Tickets2Usa, we value our customers and strive to make every booking smooth and hassle-free.
Please review our refund policy carefully before purchasing your tickets.
By booking with us, you agree to the terms outlined below.
1. General Refund Guidelines
- All refunds are subject to the fare rules and policies of the respective airline.
- Tickets marked as non-refundable by the airline cannot be refunded.
- Service fees, booking fees, and processing charges applied by Tickets2Usa are non-refundable.
- Refunds will be processed only for eligible tickets as per airline and agency rules.
2. Refund Process
- Customers must submit a refund request through our customer support team or via email.
- Upon receiving your request, we will verify eligibility with the airline and process it accordingly.
- Refund timelines may vary depending on the airline and payment method used. Typically, refunds may take 7–30 business days to reflect in your account.
3. Partial Refunds
In certain cases, airlines may allow partial refunds (e.g., on unused portions of the ticket).
Such refunds are subject to airline approval and will be issued after deducting applicable fees.
4. Flight Cancellations & Schedule Changes
If an airline cancels a flight, customers may be eligible for a full refund or rebooking, as per airline policy.
In case of schedule changes, we will assist you with options for rescheduling or refunding, depending on the airline’s terms.
5. No-Show Policy
Passengers who fail to show up for their flight without prior cancellation are generally not eligible for a refund.
Some airlines may allow rebooking with applicable penalties.
6. Service Fees
Tickets2Usa charges a service fee for processing cancellations and refunds.
These fees are separate from any airline-imposed charges and are non-refundable.
7. Important Notes
- Refund amounts will be credited to the original form of payment.
- Currency conversion rates may affect the final refunded amount for international bookings.
- Tickets2Usa is not responsible for delays caused by airlines or banks during the refund process.