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Privacy Policy – Tickets2USA

At Tickets2USA, we are dedicated to safeguarding your privacy and ensuring that your personal information is protected. In compliance with the General Data Protection Regulation (GDPR) 2018, we act as the data controller of your personal information.

This policy outlines how we collect, process, and protect your data. By visiting Tickets2USA and using our services, you are agreeing to the practices described in this Privacy Policy.

Cookies

Tickets2USA uses cookies to enhance your browsing experience. If you do not wish to have cookies placed on your device, you can disable them through your browser settings. However, some parts of our website may not function properly if you do so.

Information We Collect

  • Personal Details: Name, title, gender, date of birth, and address.
  • Contact Information: Email address, phone number.
  • Travel Information: Passport details, travel dates, booking references, meal preferences.
  • Payment Information: Payment card details for processing bookings.
  • Emergency Contact: Name and details of someone to contact in case of an emergency.
  • Special Requests: Any special assistance needs, dietary requirements, etc.

How We Use Your Information

  • Booking and Travel Management: To process bookings, send itineraries, and communicate travel updates.
  • Customer Support: To assist with booking issues, travel disruptions, or special requests.
  • Personalization: To tailor services, offers, and communications.
  • Payments and Refunds: To process transactions and handle refunds.
  • Marketing: To send promotional offers and newsletters (unless opted out).
  • Customer Feedback: To improve our services.

Special Category Data

We may collect sensitive data (e.g., health information, dietary preferences) with your explicit consent, used only for facilitating your travel needs.

Sharing Your Information

We do not sell or rent your data. We may share it with:

  • Airlines, Hotels, Car Rental Providers: To fulfill bookings.
  • Service Providers: For payments, support, and operations.
  • Legal Obligations: If required by law.

Data Security

We implement industry-standard security measures to protect your personal data. While we strive for absolute protection, no transmission method is 100% secure.

Data Retention

We will not retain personal data longer than necessary. Once no longer needed, we erase or anonymize it appropriately.

Your Rights Under GDPR

  • Right to Access: Request a copy of your personal information.
  • Right to Correct: Update incorrect or incomplete data.
  • Right to Erasure: Request deletion of data (subject to conditions).
  • Right to Object: Object to processing for marketing or other purposes.

To exercise any of these rights, please contact us at [Your Contact Information].

Third-Party Websites

Our website may contain links to external sites. Tickets2USA is not responsible for their privacy practices.

Changes to Our Privacy Policy

We may update this policy periodically. Updates will be posted on this page and, where appropriate, communicated via email.

Marketing Communications

If you provided your email, we may send you newsletters or promotional offers. You can unsubscribe anytime by clicking the unsubscribe link in our emails.